Restoration from the flood -- soon

The work to restore the damage in my basement as a result of last August's drainage backup didn't start last Monday as it was supposed to. When Charlie, my contractor, ordered the floor tile he was told it would arrive in two weeks. On that two week date he went to pick it up and was told by the sales associate, "I would have never said 'two weeks.' I always tell customers 'two to four weeks.'" The manager backed up the associate. Charlie said, "But my receipt says two weeks, not two to four." The reply, "Well, the stuff's not here yet."

So Charlie went on to another job. He called yesterday. The floor tiles had arrived. He can start when the current job is finished later this week. A little while later he called again. Could he come over right now and put the tile in my basement? It was too heavy to leave in the trailer and he doesn't want to unload an reload at home. He and his son hauled 31 boxes of tiles and four tubs of adhesive into the basement. Hard work because each box was about 75 pounds. They needed a couple rest breaks. Yup, that means the total weight of tile was over one ton. No wonder it was too heavy to keep in the trailer any longer than necessary.